Wednesday, January 13, 2016

Walmart Coupon Policy - Price Match Policy - Savings Catcher


Walmart


We gladly accept the following types of coupons:

  • Print-at-home internet coupons
    • Must be legible
    • Must have "Manufacturer Coupon" printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Buy one, get one free (BOGO) coupons with a specified price
    • Are acceptable in black and white or color
    • May not be duplicated
  • Manufacturers' coupons
    • For dollar/cents off
    • We honor the manufacturer limitations 
    • For free items (except those printed off the Internet)
    • Buy one, get one free (BOGO) coupons
    • Must have "Manufacturer Coupon" printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • May not be duplicated
  • Competitors' coupons
    • A specific item for a specified price, for example, $2.99
    • Buy one get one free (BOGO) coupons for items with a specified price
    • Have a valid expiration date
    • Are acceptable in black & white or color
    • May not be duplicated
  • Soft drink container caps
  • Checkout coupons ("Catalinas")
    • Printed at our competitors' registers for dollar/cents off on a specific item
    • Must have "Manufacturer Coupon" with specific item requirements printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Are acceptable in black & white or color
    • May not be duplicated

 

We do not accept the following coupons:

·         Checkout coupons

·         Dollars/cents or percentage off the entire basket purchase

·         Print-at-home Internet coupons that require no purchase

·         Competitors' coupons

·         Dollars/cents off at a specific retailer

·         Percentage off

·         Buy one, get one free (BOGO) coupons without a specified price

·         Double- or triple-value coupons

 

 

The following are guidelines and limitations:

·         We only accept coupons for merchandise that we sell.

·         Coupons must be presented at the time of purchase.

·         Only one coupon per item.

·         We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction.

·         Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).

·         Coupons must have an expiration date and be presented within the valid dates. 

·         If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.

·         In all situations, we reserve the right to limit purchase quantities to typical retail purchase quantities or one-per-customer or household and to exclude dealers.

·         Store Managers have the final decision in taking care of the customer.

·         SNAP items purchased in a SNAP transaction are ineligible for cash back.

·         WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.

·         The system will prompt for supervisor verification for:

o   4 or more like coupons per transaction.

o   A coupon of $5 and over.

o   $50 or more in coupons in one transaction.

o   Coupons totaling a percentage (%) off of the total sale.

Ad Match Guarantee:


We gladly match the price in the following types of ads:

 

  • Buy one, get one free ads with a specified price.  Example: Buy one for $2.49, get one free (BOGO)
  • Competitors' ads that feature a specific item for a specified price
  • Preferred shopping card prices for specific items that are in a printed ad
  • For fresh produce and meat items when the price is offered in the same unit type (lb. for lb.; each for each)
  • Internet Pricing. See the Online Price Match Policy to find out what is honored in Walmart Stores

 

The following are guidelines and limitations:

  • We will match any local competitor's advertised price.
  • We do not require customers to have the ad with them to honor a competitor's ad.
  • Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.). No substitutions
  • In all situations Walmart reserves the right to limit BOGO quantities to one per customer or household

 

We do not match the price in the following types of competitor ads:

  • Items that require a separate purchase to get the ad price.  Example: "Buy [item A] to get [item B] for $C"
  • Items with no actual price that require a purchase to get free product.  Example: "Buy both [items A & B] to get [item C] for free"
  • Items that require a purchase to get a competitors' gift card.  Example: "Buy [item A] to get a $B gift card
  • Buy one, get one free (BOGO) ads with no actual price given
  • Going out of business or closeout prices
  • Percentage off.  Example: "All mascara, 40% off"
  • Competitors' private label price promotions
  • A specific price that omits a specific characteristic of an item.  Example: $9.50 on "all sizes or quantities" of an assortment

 

We do not honor:

·         Ads when the actual price for items cannot be determined

·         Competitor pricing on One Hour Guarantee Items

·         Misprinted ad prices of other retailers

·         "Going out of business" sales or "closeout" prices

Online Ad Match Guarantee:


The following are guidelines and limitations:


 

·         The prices on Walmart.com and online retailers* will be matched


·         Our customers must provide the online price and retailer


·         The item must be currently in-stock at the online retailer’s website at the time the request for the price match is made


·         The item must be sold and fulfilled by online retailers listed below*


·         We reserve the right to verify the price of the identical, in-stock item at the online retailer’s website (i.e., size, model, quantity, brand, color)


·         We will limit quantities to one-per-customer, per item, per day**


 

How to match an in-store purchase to an online price:


 

·         Request the price match right at the register


·         The Store Management has the final decision for matching an online price


·         How to match a Walmart.com purchase to an online competitor:


·         Contact Walmart.com Customer Care at http://help.walmart.com prior to placing your order on Walmart.com


·         The Customer Care Agent has the final decision for matching an online price


 


We do not honor:


·         Prices from marketplace and third-party sellers.


·         Prices from auctions or requiring memberships


·         Prices that cannot be determined independent of other items, e.g., fees, shipping charges


·         Percent off or dollar off if the item's price cannot be determined independent of other items, fees or charges


·         Bundle offers, Instant Rebates, Mail-in Offers, Offers that include financing


·         Prices that require minimum quantity purchases


·         Clearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offers


·         Damaged, Used or Refurbished items


·         Misprinted or inaccurate prices


·         Online price match is not available in Alaska, Hawaii and Puerto Rico for in store purchases


·         We will not offer rain-checks for items that are not currently in-stock in our store or Walmart.com


·         Online price match is not available for Walmart One Hour Guarantee Items


 

·         Walmart.com will not price match on behalf of Walmart Marketplace Retailers to other online competitors


·         Walmart.com will not price match items purchased on Walmart.com between Thanksgiving and Cyber-Monday


 


*Online retailers are limited to: Academy.com, Amazon.com, Autozone.com, Babiesrus.com, Basspro.com, Bedbathandbeyond.com, Bestbuy.com, Cabelas.com, Dickssportinggoods.com, Dollargeneral.com, Familydollar.com, Homedepot.com, Jcpenney.com, Kmart.com, Kohls.com, Lowes.com, Michaels.com, Newegg.com, Officedepot.com, Oreillyauto.com, Pepboys.com, Petco.com, Petsmart.com, Sears.com, SportsAuthority.com, Staples.com, Target.com, Tigerdirect.com, Toysrus.com, Walgreens.com, Walmart.com


 


**Quantities are not limited in New Mexico except when purchases are made for the purpose of reselling merchandise


 


Walmart reserves the right to update or modify the terms of this Policy at any time


Savings Catcher:


If a local competitor offers a lower advertised price on an item you purchased at Walmart, they have a new program called Savings Catcher that allows you to get back the difference on a Walmart Rewards eGift Card or a Bluebird by American Express Card. Amounts credited to these Cards can be used to make purchases exclusively in-store at Walmart or online at Walmart.com.

 

Here’s how it works:

  1. Submit your receipt to Savings Catcher in any one of three ways:
    • Enter the receipt number (the TC number) into Savings Catcher at savingscatcher.walmart.com You’ll find this number located near the bottom of your printed Walmart store receipt.
    • Or, scan the code at the bottom of your printed store receipt, using the scanner in the Savings Catcher section of the Walmart app.
    • Or, register your phone number using the Walmart app or debit card reader located at in-store checkout. Then each time you check out at a Walmart store, enter your phone number and we’ll submit your receipt to Savings Catcher for you.
  2. Savings Catcher compares the prices of the eligible items you bought at Walmart to the advertised prices found in the print and online versions of the weekly ads of top retailers in your area. The ads must be valid at the time you made your Walmart purchase.
  3. If Savings Catcher finds an advertised price that is lower than what you paid for the same exact item at Walmart, you’ll get back the difference in the form of Savings Catcher Reward Dollars, which can be redeemed for a Walmart Rewards eGift Card or Walmart Buck$ added to your Bluebird by American Express Card, which can be used to make purchases exclusively in-store at Walmart or online at Walmart.com.

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